DONATION REFUND POLICY

Welcome to Maa Aashawari Devi Trust’s website. We make public our policy on refund and cancellation of donations received for the social cause on payment gateway as under:
Maa Aashawari Devi Trust is instituting a donation refund policy to ensure fair and transparent processing of requests for refund of donations as digital payments are becoming more frequent. Maa Aashawari Devi Trust expects that all donors will exercise due care and diligence while making donations. Maa Aashawari Devi Trust also recognises that a donation may be made erroneously or donors may change their mind.
Maa Aashawari Devi Trust will examine each request for refund of donation and endeavour to make the refund. Maa Aashawari Devi Trust may also seek further information / documents and donor must co-operate in this regard.
However, Maa Aashawari Devi Trust is not obliged to make refunds and may, in its discretion, decline any requests for refund of donations, particularly if a tax exemption certificate has been issued.
1. If you would like your donation to Maa Aashawari Devi Trust to be refunded,
2. You must request Maa Aashawari Devi Trust in writing or by email for a refund and Your request must reach Maa Aashawari Devi Trust within 07 (seven) days from the date on which you made the donation i.e. the date on which you:
~ Made the donation online using the Payment Gateway, electronically or through other means, OR
~ Handed over the cheque / demand draft to Maa Aashawari Devi Trust or someone authorised by Maa       Aashawari Devi Trust for this purpose, OR
~ Despatched the cheque / demand draft to Maa Aashawari Devi Trust by other means.
The written request stating reason for requesting refund must be sent to the address stated below and must contain all the following details pertaining to the donation:
1. Date of donation
2. Donation amount
3. If donation was made through cheque/draft, please provide Cheque/Draft no.
4. If donation was made through credit card, please provide Credit Card no. (last 4 digits only).
5. If donation was made online using the Payment Gateway, please provide Donation-ID.
Maa Aashawari Devi Trust
47 Alkapuri, Near R.R. College
Alwar, Rajasthan 301001
Email: help@adect.in
The refund process may take time 7 to 30 working days depending on the availability of the information from third parties such as Payment Gateway, Banks, etc. through which transaction is done.